eCommerce / Working pilot

Live usability feedback.

See how people use your store and hear their feedback live. Create a target-URL study and send its private participant link. Participants choose the microphone, screen and optional camera modes they consent to.

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Statements and evidence, not invented feelings.

English Google speech transcription updates in approximately 20-second chunks. Reports group participant statements and typed comments into likes, friction and other feedback, with timestamps and private recording access. Optional MediaPipe estimates describe visible face movements locally; they do not prove emotion or frustration.

Normal browser behavior when previews are blocked.

Sites can refuse iframe embedding. The fallback opens the original site in a normal tab and asks the participant to explicitly select it for screen sharing. Cross-origin navigation cannot be silently inspected. Selected-tab video and participant context provide evidence.

A bounded, consent-based pilot.

Ten participants per study, six minutes per session, seven-day access and private Google Cloud storage. No device starts recording without consent and Start. Stop ends capture. Read privacy and capability limits.